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Citadel Credit Union Launches Business Banking

new and Check, savings and cash management solutions for businesses worldwide Greater Philadelphia Supporting the region with competitive commercial lending – Citadel Business Banking is officially launched. Complete with new digital experiences and marketing campaigns: “Better Business Banking Has Arrived”

Exton, Pennsylvania, August 3, 2022 /PRNewswire/ — Citadel Credit Union has officially launched its new Business Banking division. Complete with a full product suite, a new team, and a kickoff for a multi-channel marketing campaign. “Better Business Banking is here.”

Citadel recently arrived in January $5 billion Assets has hired a team of business banking professionals to build new divisions and establish partnerships with regional clients. In addition, a large group of existing employees participated in a strong certification program and became regional ‘Financial Champions’. This in-house development program was part of a pilot phase over the past four months. The pilot phase also included partnering with new business clients for customized packages with large commercial loans and new products.

“We are very excited to bring this line of products to market and provide the best solutions and support for businesses of all sizes.” Said Phil SutliffHead of Business Banking who built a new team.Our talented employees, who have served Citadel members for years, benefit from a rigorous training and development program led by newly hired and experienced relationship managers. yes, Citadel Personal service and attention to detail, combined with highly specific training from new industry experts, set us up for success. ”

Prior to this launch, Citadel offered a range of business loans and credit cards, along with commercial lending products, and supported businesses across the region with financial guidance. Successful financial partnerships with the Business Lending Division and Corporates have paved the way for the organization to fully expand its services to its business customers.

better business banking

During the pandemic, many companies around the world Greater Philadelphia Recent data from Pew Research shows that significant challenges and “aftermath” remain, including capital, labor and supply chain issues.

To help provide solutions to these challenges, Citadel Business Banking offers a full suite of dynamic products and services for businesses of all sizes. Philadelphia region. A key difference in Citadel’s approach to business banking is the level of personalized service companies receive. With the help of a dedicated advisor to advocate for the business, each new client can scale for future growth as well as customize a mix of premium products to suit their needs.

“As a non-profit, member-owned credit union, Citadel is uniquely positioned to support businesses with the guidance they need.” Said Jeff MarchPresident and CEO of Citadel. “Building prosperity in our communities is our mission. Partnering with businesses to strengthen their futures ultimately helps our communities thrive.”

Since rebranding the company in 2020, Citadel has focused on its mission to build strength together. The launch of Business Banking is one of the major milestones in Citadel’s overall strategic plan. With decades of deep expertise, Greater Philadelphia With a strong commitment to local communities and communities, Citadel’s relationship-based approach to service establishes and maintains meaningful and ongoing connections that companies can rely on throughout the life of their operations.

“Many business owners reported dissatisfaction and lack of personal attention by financial institutions during a time of unprecedented turmoil. Now is the perfect time to start a smart business banking.” Phil said, “We know the challenges are not over, but we are here to ensure prosperity.”

what’s new?

Comprehensive new options include a variety of flexible checking and savings accounts, certificates, business loans, commercial mortgages, online banking tools, merchant services, remote deposit, human resources, payroll services and cash management solutions It is included. The team also provides bank specializations for private medical, veterinary, and dental practices.

“We have been able to build a product that we know businesses need and want, and build the team and processes to meet demand with quality service.” Said Mike SchnablySenior Vice President and Head of Member Experience, Citadel. “Taking the time and the right steps to create a competitive product has made all the difference. We know the market will be impressed.”

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About Citadel Credit Union

Citadel Credit Union is a not-for-profit, member-owned financial institution that provides banking, investment and insurance services to more than 240,000 members.and $5 billion In assets it is Greater Philadelphia Region’s Largest Credit Union Proudly Serving Residents of Bucks, Chester, Delaware, Lancaster, montgomeryWhen Philadelphia county. Citadel is recognized as a Forbes 2022 Best-in-State Credit Union and a certified 2022 Great Place to Work. In addition, Citadel was named one of the top performing credit unions in the country by SNL Financial. For more information, please visit

Citadel 520 Eagleview Boulevard Exton, Pennsylvania 19341 (800) 666-0191

Source Citadel Federal Credit Union